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Effective Date: [21 September 2026]: https://dormefy.com

Introduction

Welcome to Dormefy! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and how it may be shared when you use Dormefy and its services.

By using Dormefy, you acknowledge and agree to the practices described in this Privacy Policy.

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Information We Collect

We collect information necessary to provide and improve our services, including:

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Personal Information

When you create or use a Dormefy account, we may collect information such as your name, email address, phone number, account information, and other information you choose to provide.

Dormitory Information

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Dorm managers and authorized users may provide information related to their dormitory, including dormitory name, location, room details, seat availability, member information, meal plans, deposits, and other dorm management information.

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Payment and Transaction Records

Dormefy may allow users to manually record and manage information about dorm-related payments, such as rent, meal payments, deposits, seat fees, or other financial records.

These records are provided for management and record-keeping purposes only.

Dormefy does not process, collect, hold, transfer, or settle payments between dorm managers and residents. Actual payments between dorm managers and residents are handled directly by those parties using their own agreed payment methods, such as cash, bank transfer, mobile banking, or other payment methods.

Dormefy does not verify whether a manually recorded payment was actually made and is not responsible for the underlying payment transaction.

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Dormefy Subscription Information

If a dorm manager purchases a Dormefy subscription, we may collect or receive information necessary to manage the subscription and billing relationship. Subscription payments made to Dormefy are separate from payments between dorm managers and residents.

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Usage Data

We may collect information about how you use Dormefy, including interactions with features such as dorm management, meal management, seat management, payment records, bookings, account settings, and other platform features.

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Device and Technical Information

We may collect technical information about the devices and software used to access Dormefy, which may include IP address, browser type, operating system, device information, log information, and similar technical data.

How We Use Your Information

We may use the information we collect to:

Provide and Improve Services

Provide, operate, maintain, and improve Dormefy’s dormitory management features, including dorm management, member management, meal management, seat management, booking features, and payment-recording features.

Dormefy does not use your information to process or transfer payments between dorm managers and residents because Dormefy does not handle those underlying payments.

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Manage Accounts

Create and manage user accounts, authenticate users, maintain account security, and provide account-related functionality.

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Maintain Dormitory Records

Allow authorized dorm managers and users to maintain dormitory information, member information, meal records, seat information, deposit records, and manually entered payment or transaction records.

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Manage Dormefy Subscriptions

Process and manage subscriptions purchased from Dormefy by dorm managers, including subscription billing, account status, and related customer support.

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Communication

Send important account notifications, service announcements, security notifications, updates, and other communications related to Dormefy. Where permitted, we may also send promotional communications, which you may opt out of.

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Security and Fraud Prevention

Protect Dormefy, its users, and its infrastructure against unauthorized access, abuse, fraud, security threats, and other malicious or unlawful activities.

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Legal Compliance

Use and disclose information when reasonably necessary to comply with applicable laws, legal processes, regulations, or valid governmental requests, or to protect the rights, property, and safety of Dormefy, our users, or others.

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Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information in the following circumstances:

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Service Providers

We may use trusted third-party service providers that help us operate Dormefy, such as hosting providers, cloud infrastructure providers, email providers, analytics providers, customer-support services, security providers, and subscription or billing providers.

These providers may access information only as reasonably necessary to provide services to Dormefy.

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Dormitory Users and Managers

Information entered into Dormefy may be visible to other authorized users of the relevant dormitory depending on their role and the features being used.

For example, dorm managers may have access to information about members, seats, meals, deposits, and payment records associated with their dormitory.

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Public Listings

If a dorm manager chooses to publicly list available dorm seats through Dormefy, information included in that public listing may be visible to members of the public.

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Legal Requirements

We may disclose information when required or permitted by applicable law, legal process, court order, governmental request, or when reasonably necessary to enforce our Terms of Service or protect the rights, safety, or property of Dormefy, our users, or others.

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Business Transfers

If Dormefy is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable laws.

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Payment Information and Dormitory Transactions

Dormefy does not act as a payment processor, payment intermediary, bank, wallet, escrow service, or financial institution for transactions between dorm managers and residents.

Rent, meal payments, deposits, seat fees, and other dorm-related payments are made directly between the relevant parties using a payment method they mutually agree upon.

Such payment methods may include:

Dormefy may provide features that allow users to record information about these transactions inside the platform. Such records are maintained for organizational and record-keeping purposes and do not mean that Dormefy received, transferred, processed, verified, or held the underlying funds.

Dormefy is not responsible for verifying the accuracy of payment records entered by users or resolving disputes concerning payments between dorm managers and residents.

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Data Security

We take reasonable measures to protect the information we collect against unauthorized access, alteration, disclosure, loss, or misuse.

Our security measures may include access controls, encryption where appropriate, secure infrastructure, authentication mechanisms, monitoring, and other technical and organizational safeguards.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

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Data Retention

We retain personal and account information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate interests.

The retention period may vary depending on the type of information and the purpose for which it was collected.

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Your Rights and Choices

Depending on applicable law, you may have the right to:

Access Your Data: Request access to personal information we hold about you.

Update Your Data: Request correction of inaccurate or incomplete personal information.

Delete Your Data: Request deletion of your personal information, subject to applicable legal, security, contractual, and legitimate business requirements.

Opt Out of Marketing: Unsubscribe from promotional communications while continuing to receive important service-related communications.

Manage Cookies: Manage certain cookies and similar technologies through your browser settings or available cookie controls.

To exercise applicable rights or ask questions about your information, contact us at support@dormefy.com.

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Cookies and Tracking Technologies

Dormefy may use cookies and similar technologies to operate the service, maintain user sessions, remember preferences, understand how the service is used, improve functionality, and help protect the platform.

You can manage or disable cookies through your browser settings. Some functionality may not work properly if certain cookies are disabled.

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Children’s Privacy

Dormefy is intended for users who are at least 18 years old. We do not knowingly provide accounts to individuals under 18.

If we become aware that we have collected personal information from someone under the applicable minimum age without appropriate authorization, we may take reasonable steps to delete that information.

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Third-Party Services

Dormefy may use third-party services to support hosting, infrastructure, email delivery, analytics, security, subscriptions, and other operational functions.

These third-party services may process information according to their own privacy policies and terms. We encourage users to review the privacy policies of relevant third-party services when applicable.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Dormefy, our services, data practices, or applicable legal requirements.

When we make significant changes, we may provide notice through Dormefy or other appropriate communication methods.

Your continued use of Dormefy after an updated Privacy Policy becomes effective constitutes your acceptance of the updated policy, where permitted by applicable law.

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Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: support@dormefy.com

Thank you for trusting Dormefy with your dormitory management needs. We are committed to protecting your information and providing a secure and reliable service.